itguru5354 asked:
I’m in my mid 20s, and I have been working in I.T. for four years. I really start to **** it because it’s a very tough job. I chose it because I loved technologies. Now, I realize that it’s just a customer service job no matter what level you are – senior, manager, vp or etc. Can’t the users give us a break and stop giving us a hard time? Don’t they know our jobs are very tough – dealing with BS everyday? Don’t they have any empathy? They’re all selfish. They just demand stuff and want us to satisify them. I’m working on something to change my career. No way I will stay in I.T.
Also, they think we know it all. If we don’t, we’re ignorant and incompetent.
and no, i’m not a help desk. I’m a system administrator.